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Personal Team


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Account Manager

“Everyone at Campbell Insurance is dedicated to our clients and serving their best interests.”

FOCUS

  • Homeowners
  • Auto

BACKGROUND

  • BS, Virginia Polytechnic Institute and State University
  • Masters, Lynchburg College
  • Joined Campbell Insurance in 2003
  • Accredited Customer Service Representative (ACSR), Associate in Insurance Account Management (AIAM)

Macon has worked in the insurance industry for more than 17 years. She appreciates that Campbell Insurance is very responsive and dependable to its clients. Macon is a past board member for Mental Health America of Central Virginia.

CONTACT ME NOW

434.847.5541 Ext 508
mbailey@campbellins.com

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Account Manager

“Campbell Insurance is employee owned. Every employee, as an owner, is committed to obtaining total satisfaction for our clients.”

FOCUS

  • Homeowners (Primary, secondary, renters)
  • Auto
  • Motorcycles
  • Recreational Vehicles
  • Property & Casualty

BACKGROUND

  • Jefferson Forest High School
  • Joined Campbell Insurance in 2015
  • Licensed, Property & Casualty, Commonwealth of Virginia

Kristy has 15 years of experience in insurance in many areas, including commercial property and casualty and personal insurance. She also excels in the areas of new business development, sales and account management. She says that Campbell Insurance is different from other agencies because of its passion to build and maintain relationships in the community through practiced core values that include responsiveness, dependability, consistency, respect, growth, trust, commitment, and partnership. She appreciates that continuing education is encouraged as it brings value to clients and enables her to be the best she can be. Kristy is a community mentor and volunteer for adults with intellectual disabilities. She assists them with the challenges of daily living skills and with community interaction through planned activities.

CONTACT ME NOW

434.847.5541 Ext. 523
434.665.9721
kcampbell@campbellins.com
https://www.linkedin.com/pub/kristy-campbell/51/303/a71

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Account Manager

“With 30 years of experience, representing all lines of personal insurance, I enjoy helping people find the right insurance to protect their homes, vehicles and lives.”

FOCUS

  • Auto
  • Homeowners
  • Umbrella

BACKGROUND

  • Associates Degree, Central Virginia Community College
  • Joined Campbell Insurance in 2001
  • Accredited Customer Service Representative (ACSR), Accredited Advisor in Insurance (AAI), Associate in Insurance Account Management (AIAM)

Personal insurance is just that—highly personalized to the client. With 30 years of experience in the insurance industry and 14 years with Campbell Insurance, Delores understands how best to assist clients with their homeowners and auto insurance.

CONTACT ME NOW

434.847.5541 Ext 539
dcheatham@campbellins.com

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Quality Control Specialist

“What is music to a client’s ears? We are here when you need us!”

FOCUS

  • Homeowners
  • Auto
  • Quality Control

BACKGROUND

  • Joined Campbell Insurance in 2007
  • Licensed, Property & Casualty, Commonwealth of Virginia

Jaime understands that when accidents happen that require a claim, clients turn to Campbell Insurance for assistance and reassurance. She is dedicated to minimizing the stress and ensuring everything is handled to the client’s satisfaction. Jaime loves working at Campbell Insurance because of the support provided to the team.

CONTACT ME NOW

434.847.5541 Ext 511
jfarmer@stjohnins.com

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Quality Control Specialist

“At Campbell Insurance, we are dedicated to our clients and our people.”

FOCUS

  • Home
  • Auto
  • Quality Control

BACKGROUND

  • Joined Campbell Insurance in 2000
  • Licensed, Property & Casualty, Commonwealth of Virginia
  • Accredited Customer Service Representative (ACSR), Certified Professional Insurance Woman (CPIW)

Sondra is very client focused and considers the operative words to be dependable and consistent. She has been in the insurance industry for 22 years, and enjoys being part of an agency that is highly respected. When not working, Sondra enjoys spending time with her family, especially her grandchildren; and volunteering with the animal shelter.

CONTACT ME NOW

434.847.5541 Ext 501
slloyd@campbellins.com

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Account Executive

“At Campbell Insurance, we always have the best interest of our clients in mind.”

FOCUS

  • Homeowners
  • Farm Owners
  • Auto
  • Watercraft
  • Umbrella

BACKGROUND

  • Joined Campbell Insurance in 1995
  • Certified Insurance Counselor (CIC), Accredited Adviser in Insurance (AAI), Associate in General Insurance (AINS), Accredited Customer Service Representative (ACSR)

Sheila has been in the insurance industry for more than 35 years, the last two decades with Campbell Insurance. She truly enjoys building relationships with her clients as well as those within the “Campbell family.” Sheila is active in the United Way of Central Virginia, Madison Heights Baptist Church and Bedford Chamber of Commerce.

CONTACT ME NOW

434.847.5541 Ext 520
434.316.4794
snorris@campbellins.com
https://www.linkedin.com/in/scnorris

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Account Manager

“We go the extra mile to provide the best coverage for each client’s needs.”

 

FOCUS

  • Home
  • Auto
  • Account service

BACKGROUND

  • Associate’s Degree, Computer Applications, National College of Business & Technology
  • Joined Campbell Insurance in 2007
  • Licensed, Property & Casualty, Commonwealth of Virginia

 

Crystal gets a great deal of satisfaction assisting clients with their personal insurance needs. She also reports that, “A great group of men and women work at Campbell Insurance.” Crystal has been the pianist at Staunton River Baptist Church since 1990. She enjoys spending time with her family, fishing, hunting, and all NASCAR events.

CONTACT ME NOW

434.847.5541 Ext 510
cpillow@stjohnins.com

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Quality Control Specialist

“Everyone at Campbell Insurance has real compassion for our clients. We have your best interests at heart.”

FOCUS

  • Quality control
  • Process auto, home, fire, and umbrella policies
  • Photography
  • Inspect homes

BACKGROUND

  • Joined Campbell Insurance in 1998

Wendy has been with Campbell Insurance for nearly two decades and appreciates the value of customer service. She knows that when clients have a problem to solve, knowledge of insurance, professionalism, and compassion are all equally important. Wendy is a past volunteer with the United Way Day of Caring.

CONTACT ME NOW

434.847.5541 Ext 550
wspradlin@campbellins.com

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Account Manager

“Campbell Insurance is driven by its values; respect for one another is at the top of the list!”

FOCUS

  • Home
  • Renter’s
  • Auto

BACKGROUND

  • Halifax County High School
  • Joined Campbell Insurance in 2003
  • Licensed, Property & Casualty, Health, Life; Commonwealth of Virginia
  • Accredited Customer Service Representative (ACSR), Associate in Insurance Account Management (AIAM)

Brenda has been in the insurance industry for 26 years and enjoys working with clients and co-workers. She is also active in the community, regularly participating in blood drives. Brenda is involved with the Brookneal Moose, Lynchburg Women of the Moose and Childrey Baptist Church. She enjoys spending time with her grandchildren; traveling to Virginia Beach, Nags Head or Tennessee; and collecting porcelain dolls and ink pens.

CONTACT ME NOW

434.847.5541 Ext 531
bwalker@campbellins.com

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Account Manager

“What makes Campbell Insurance special? I have gotten to know so many great people from the Lynchburg area since coming to work here.”

FOCUS

  • Home
  • Auto
  • Other personal insurance needs

BACKGROUND

  • Associates Degree, Central Virginia Community College
  • Joined Campbell Insurance in 2004
  • Accredited Customer Service Representative (ACSR), Associate in Insurance Account Management (AIAM)

Carmen says working at Campbell Insurance is like working with family. She says that she and her co-workers truly care about their clients and treat them as if they are family members. There is a lot of trust at Campbell Insurance and Carmen makes sure clients understand that she “shops” a variety of great insurance carriers to find the right coverage for them. In her free time, Carmen is active in her church and volunteers with the Campbell County West Altavista Relay for Life.

CONTACT ME NOW

434.847.5541 Ext 519
cward@campbellins.com
https://www.linkedin.com/pub/carmen-ward/3b/734/2ba